SHIPPING & DELIVERY
DOMESTIC SHIPPING
UPS Standard shipping is free on all domestic orders over $200 or placed using a Rails account that is opted in to receive email marketing. Standard shipping on orders less than $200 or placed by customers not signed into an account that is opted in to receive email marketing is $9.95. Shipping times will vary depending on your location. Please allow 3-5 business days for processing prior to shipping.
UPS 2 Day Air is available for orders within the continental US only, and will not ship until the following business day. UPS 2 Day Air delivery does not include weekends or holidays.
NOTE: UPS will not ship to PO boxes.
INTERNATIONAL SHIPPING
If you are shipping to Canada, the UK, or the EU, you can shop in your local currency with duties and taxes included on our regional websites.
Canada: https://ca.rails.com
UK: https://uk.rails.com
EU: https://eu.rails.com
Rails ships via UPS to most countries outside of the United States. All international orders placed on this site (www.rails.com) will be charged a processing fee. The following processing fees will be automatically added to international orders at checkout:
Australia: $30 USD
New Zealand: $30 USD
Hong Kong: $25 USD
All other countries: $10 USD
With the exception of the processing fees listed above, international shipping is free for orders over $200 or for customers who have opted in to receive email marketing. International shipping on orders less than $200 or placed by customers not signed into an account that is opted in to receive email marketing is $9.95. The customer is responsible for duties, taxes, and return shipping.
Please allow 3-5 business days for processing prior to shipping. Currently, we do not offer expedited international shipping.
Duties: Please note, that all international packages will be subject to customs and duties. Prices shown on the website do NOT include these fees. All duty fees are determined and regulated by local customs authorities. Please check your local customs website for more information.
NOTE: UPS will not ship to PO boxes.